NHS England CBT data · May 2026
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🔍 How these figures are calculated
■ Normal weekday ■ Monday / post-weekend ■ Weekend
Answered-from-inbound % = answered ÷ inbound. This is not the same as the queue-handled answer rate (answered ÷ [answered + queue-abandoned]).
📈 Monthly Trend
All available NHS CBT periods for this practice